These terms govern your use of Tableflo ("the Service"), provided by Tableflo ("we", "us", "our"). By using the Service, you agree to these terms.
Tableflo provides AI-powered restaurant automation, including call answering, reservation management, SMS confirmations, deposit processing, private events, POS integration, and a manager dashboard.
You must provide accurate account information and keep your credentials secure. You are responsible for activity under your account. Notify us immediately if you suspect unauthorised access.
The Service is offered on a subscription basis. Fees are billed monthly in advance unless otherwise agreed. Subscriptions renew automatically unless cancelled before the next billing date.
You may cancel your subscription at any time from the dashboard or by emailing us. Cancellation takes effect at the end of the current billing period. We do not provide pro-rated refunds for partial periods.
You retain ownership of all data you input into the Service, including guest information, menus, and event details. We retain ownership of the Service itself, including software, designs, and trademarks.
We aim for high availability but do not guarantee uninterrupted service. Scheduled maintenance and unforeseen outages may occur. We are not liable for losses arising from service interruptions.
The Tableflo AI host is a conversational system. While we work to make it accurate, it may occasionally misunderstand callers or produce unexpected responses. You are responsible for monitoring and correcting any reservations or commitments made through the AI on your restaurant's behalf.
The Service depends on third-party providers (telephony, payments, SMS, hosting). We are not responsible for outages, errors, or policy changes by these providers.
To the fullest extent permitted by law, Tableflo's total liability arising from or relating to the Service is limited to the fees paid by you in the three months preceding the event giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.
You agree to indemnify and hold us harmless from claims arising out of your use of the Service or your violation of these terms.
We may suspend or terminate your access to the Service for material breach of these terms, illegal activity, or failure to pay. We will provide notice when reasonable.
We may revise these terms from time to time. Material changes will be communicated by email. Continued use after the effective date constitutes acceptance.
These terms are governed by the laws of the Province of Ontario, Canada, and applicable federal laws of Canada.
Questions about these terms? Email us at tableflo.ai@gmail.com.